Payment Policy

Payment Policy

At Sol Egypt, we offer multiple payment options to provide convenience and flexibility for our customers. Please read the following payment policy carefully to understand the accepted payment methods and guidelines.

1. 1. Cash on Delivery:
      We accept cash payments upon delivery for orders within Egypt. If you choose the cash on delivery option during the checkout process, please ensure that you have the exact amount ready for payment to the delivery person. We kindly request that you prepare the cash in advance to expedite the delivery process.

1. 1. Credit and Debit Cards:
      We accept Visa and Mastercard payments for online orders. When selecting the credit or debit card payment option during checkout, please ensure that the card details provided are accurate and up to date. We utilize secure encryption technology to safeguard your card information and ensure a secure transaction.

1. 1. Installment Payments:
      To provide more flexible payment options, we offer installment plans for certain purchases. The availability of installment options may vary depending on the specific product and promotional offers. During the checkout process, you will be able to select the desired installment plan, if applicable. Please note that installment payments may be subject to additional terms and conditions, such as interest rates or minimum purchase amounts.

1. 1. Payment Confirmation:
      Once your payment has been successfully processed, you will receive an order confirmation email or notification. This confirmation serves as proof of payment and verifies that your order has been placed.

1. 1. Currency:
      All transactions on our website are conducted in Egyptian pounds (EGP). If you are using a non-EGP currency, your bank or card issuer may apply an exchange rate and additional fees. Please consult with your bank or card issuer for more information regarding currency conversion.

1. 1. Payment Security:
      We prioritize the security of your payment information and utilize industry-standard security measures to protect your data. We do not store your credit card details on our servers. All online transactions are securely processed through trusted payment gateways.

1. 1. Payment Disputes:
      In the event of a payment dispute or suspected fraudulent activity, please contact our customer support team immediately. We will investigate the issue and work towards a resolution in accordance with applicable laws and regulations.

Please note that Sol Egypt reserves the right to modify or update the payment policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.

If you have any questions or require further assistance regarding our payment policy, please contact our customer support team for clarification.

By placing an order and making a payment through our website, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in the payment policy.